Waikem Mitsubishi
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Meet Our Staff

Our staff here at Waikem Mitsubishi is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Sales Staff

Sales Manager Jorge  Cerrezuela
Sales Manager
Jorge Cerrezuela
Sales Manager Matt  Coletta
Sales Manager
Matt Coletta
Sales Consultant Roger  Kinney
Sales Consultant
Roger Kinney
Sales Associate Crystal  Poirrier
Sales Associate
Crystal Poirrier
Sales Associate Sam  Carnahan
Sales Associate
Sam Carnahan
Sales Associate Travis Esper
Sales Associate
Travis Esper
Sales Associate BJ Lamb
Sales Associate
BJ Lamb
Service Manager Bryan  Mulligan
Service Manager
Bryan Mulligan
Service Advisor Brendan  Flynn
Service Advisor
Brendan Flynn
Director of Fixed Operations David  Sams
Director of Fixed Operations
David Sams

Meet Our Parts Staff

Parts Department Mike Miller
Parts Department
Mike Miller
Parts Department Chip Wilson
Parts Department
Chip Wilson

Our Location

Waikem Mitsubishi
3710 Lincoln Way E,
Massillon, OH 44646

Sales: 330-639-2479
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I just want to say everyone was excellent and got me in a great car same day no money down ...see Crystal Poirrier she is fantastic !!!

- Michaela Gill

Waikem was great to work with the entire staff was very friendly and easy to work with

- Wendy Watkins

I had a great experience here. Staff was incredibly nice as well as very helpful. I felt that they had my best interest in mind. If you’re going to buy a car I definitely would recommend talking to BJ Lamb while you’re there. He made the buying experience easier than ever.

- Cody Casto

Crystal Poitier was an awesome salesperson. She went above and beyond! I will return to her next time I need a vehicle. Thank you!!

- Lisa Boyer

They were great to work with and everyone was very friendly

- Dave Norris

We went looking for a newer car. Settled on a 2016 Jeep Cherokee. Crystal our sales associate walked us thru the process. She wasn't pushy, let us test drive a few vehicles. And we drove home in a great vehicle. I give them 5 stars. And would recommend them for anyone looking for a new or used...

- Scott Hodge

Good quick service at a good price. Told me it might've been like an hour and a half, was maybe less than half that.

- Joseph Murray

Crystal made the experience of buying a car warm and easy. A joy to work with. Highly recommend.

- Don Kelly

I'm very happy with my purchase of my vehicle & very glad that Billy auto was there to explain everything I didn't understand & made the transaction as painless as possible. Really enjoyed the visit & I look forward to coming back for return business. Thank you Billy your awesome

- Pool Guy

Crystal was great through the process, I highly recommend using her if you are looking to purchase a vehicle

- Austin Heisler

Thank you to Waikem Mitsubishi and Roger Kinney for your assistance in purchasing my new car. I absolutely love my Outlander SE and am happy to have purchased my 2nd one through you.

- Lisa Benton

Bought a 2019 Mitsubishi Outlander Sport today, Crystal got me the best deal possible. Excited to be driving away a new car. Thanks again to Crystal for taking care of me!

- Tony Fox

Nice clean dealership. They listen to the customer's needs and wants without pressuring the sale. Attention to detail is something very important to me and that's what they do.

- Joan Mailloux

Crystal found me the exact car I wanted a 2016 Lexus ES350. She kept me informed the whole time and her customer service was 100%. I could not be more satisfed with her service and my beautiful new car! I highly recommend her for your new or used car needs!

- Lauren Latimer

Sam Carnahan. Was very helpful, straight forward with our answers we had. Great experience overall. The managers got us approved with bad credit!

- vesper tyler

Roger Kinney did a fantastic job helping me purchase my new vehicle. He got me exactly what I wanted at a price that worked for me and my family. The next time I need a vehicle I will definitely be going to see Roger!

- Nicole Morena

Love Waikem Mitsubishi!! Crystal helped me find the perfect vehicle for my family with so much space! Thank you so much! Definitely recommend.

- amber wurtz
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