Service Center

Welcome to Our Service Department

Waikem Mitsubishi is here for you when it's time for routine maintenance or a major service repair. There's a myth out there that it's cheaper and easier to service your vehicle anywhere other than the dealership -- that's simply not true. At Waikem Mitsubishi we shop around and ensure that we offer the best price for vehicle maintenance.

And unlike some of the third party service departments, our technicians are factory trained and certified to repair your Mitsubishi. Continuing education is part of our pride, so techs are constantly in classes learning how to fix your car. And at the dealership we repair your vehicle using the best, top of the line technology.

For you that means the lowest priced repairs, done quickly and correctly the first time. So it doesn't matter if you need an oil change or transmission replacement, we are going to do it better than anyone else around. Even if you didn't buy the car from us, we want to see you in our service department.

The simplicity starts when you schedule an appointment online. No more hold music or long wait time, schedule an oil change or major service repair with a few clicks.

When you get here, just pull in to the garage and pull up to the service advisor's desk. After a quick conversation and multi-point exterior extension, we'll give you the upfront lowest price.

If you plan to wait for your vehicle, please enjoy our brand new waiting room. We have plush theater style seating and big-screen TVs. There's also complimentary coffee and water and free WIFI. We have mobile charging stations to keep your phone fully charged. Plus there are quiet work spaces and complimentary computers/tablets if you need to do some work while you wait.

We open at 7:30 a.m. Monday through Saturday and there's extended hours until 8 p.m. on Monday and Thursday. If you're dropping off your car after hours we have a safe, secure night owl drop box.

Waikem Mitsubishi is the definition of the small, locally owned business you love shopping at. We've been in the community for more than 75 years with just one owner. Our company was founded in Perry Township by George Waikem Sr. Now his sons Chip, David and Doug co-own the business. Their children -- Craig, Chris, Deuce and Adrian -- play a vital part in the day-to-day operations. You only shop at small businesses when you go out to eat or buy new clothes, shouldn't your service department also be a small business that's locally owned?

We're visible in the community and give back to charities like Perry Helping Perry, Sharon Budd Foundation, Stark Parks, Stark County Humane Society, Great Strides and the Perry Rotary Club.

Start the process now by scheduling a service appointment. We hope to see in the service department soon!

Your privacy is important to us.

WAIKEM MITSUBISHI takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.



Directions MASSILLON, OH 44646-3721

  • Sales: (330) 478-0281
  • Service: (330) 956-4911
  • Parts: (330) 478-0900


  • Monday 7:30AM - 8:00PM
  • Tuesday 7:30AM - 5:30PM
  • Wednesday 7:30AM - 5:30PM
  • Thursday 7:30AM - 5:30PM
  • Friday 7:30AM - 5:30PM
  • Saturday 7:30AM - 4:00PM
  • Sunday Closed